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     Destination Service Price
    UK 3 - 4 Working Days FREE
      1 - 2 Working Days £4.38
      1 - 2 Days (Signed For) £6.13
      1 - 2 Days (Tracked and Signed For) £7.01
    Europe 5 - 8 Days (Tracked and Signed For) £18.35
    Rest of World 7 - 10 Days (Tracked and Signed For) £22.75


    Please note, we will not be able to handle returns or exchanges on items sold during our closing down period (January 2018). There are also no refunds on sale items. For exchanges please send the shoes to:

    BEAM Shoes,
    James and James Fulfilment
    Liliput Road, Brackmills
    Northampton, NN4 7DT

    International: You will need to cover the cost to return it to us, and the cost to send the new pair out too.

    Unworn: We operate an extremely simple guarantee: We will refund any item you are not completely happy with when you return it to us, unworn and in a sellable condition, within 90 days of purchase.

    To return to us, you must send an email to info@beamshoes.com, telling us that you intend to return your order.

    Please note that if you are returning them unworn they must be exactly as you found them: inserts inside each shoe and tissue wrapped neatly around. If you do not do this you may be charged and the process will take much longer.

    Your order will be refunded via your original payment method once the shoes have arrived back to us, usually within a few working days.

    Faulty: If it is within 90 days from purchase, we will pay to have the shoes returned to us, and if we can't fix them ourselves we will replace them with a new pair. Please email us at info@beamshoes.com so that we can prepare your return shipping.

    Please note: This does not apply to any purchases made during sales, and we will not accept water damaged items.

    Exchanges - Different size or colour

    We are happy to exchange BEAMs if you would like another size or colour. Please email us on info@beamshoes.com, and we can arrange the exchange. You will need to return the shoes to us.

    We will dispatch your new shoes once the original order has returned back to us.

    Please note: We will not accept water damaged items or any items that show evidence of wear.The shoes must be in a sellable condition.

    How do I return an item?

    Returning an item is very simple. You'll need to email us beforehand to confirm the process.

    Please ensure your shoes must be returned in the same condition as they arrived, otherwise they will be rejected.

    BOOM! You're all done! It will take 3 days to get back to us. If you've asked for a refund we will usually process it that same day. If it's an exchange or replacement then your new pair will take another 3 - 4 working days to arrive. However if exchanging and the shoes are not in the same condition as they arrived it will take longer.